What We Collect and Why We Collect It
When you open an account with olbewin, we collect the details you submit during registration — your name, email address, date of birth and contact number. When you make a deposit or withdrawal using DANA, OVO, or GoPay, we record the transaction reference, wallet identifier and
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amount to match your account ledger correctly. We also log device type, browser version and session timestamps to maintain account security and detect unusual access attempts. If you reach out through our support channel, the content of that conversation is stored so our team can follow
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up accurately. We do not sell, rent, or trade your personal data to outside marketing parties. Data shared with payment processors — including DANA, OVO, and GoPay — is limited strictly to what those processors need to complete your transaction. Cookies placed on your browser help
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us remember your session preferences and measure how pages perform; you can adjust cookie settings through your browser at any time. Retention periods vary by data type: transaction records are kept for as long as required by applicable financial regulations in the jurisdictions where we operate,
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while support chat logs are held for a shorter operational period. If you are in Bandung or anywhere else in Indonesia, your rights under applicable local law apply, and availability of our services depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.